Privacy Policy

Privacy Policy

1. Introduction

At SemiERP, your privacy and data security are our top priorities.
This Privacy Policy explains how we collect, use, and protect your information when you use our software, website, or related services.
By using SemiERP, you agree to the terms of this policy.

2. Information We Collect

We collect information to provide and improve our services. The types of data collected include:

a. Personal Information

When you register or contact us, we may collect:

• Full name

• Company name

• Email address

• Contact number

• Billing and payment details

b. Business & Operational Data

SemiERP stores data that you or your team enter into the platform, including:

• Sales records

• Inventory data

• Employee information

• Financial transactions

• Customer details

c. Technical Data

Automatically collected information may include:

• Device type and IP address

• Browser type and operating system

• Access times and activity logs

3. How We Use Your Information

Your data is used only to provide and enhance SemiERP services. We use it to:

• Manage your account and subscription

• Deliver customer support and product updates

• Improve system performance and user experience

• Analyze usage patterns to enhance features

• Ensure system security and fraud prevention

4. Data Ownership

All business data entered into SemiERP remains 100% your property.
We do not access, sell, or share your confidential business data with any third parties unless required by law or with your explicit consent.

5. Data Security

We use advanced security practices to safeguard your data, including:

• Encrypted data storage

• Secure cloud infrastructure

• Regular data backups

• Access controls and user authentication

Despite these measures, no system is completely secure. Users are encouraged to maintain strong passwords and manage access carefully.

6. Data Retention

Your data will be retained as long as your account remains active.
Upon cancellation or request, data may be deleted or anonymized unless required for legal or compliance purposes.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and personalize content.
You can disable cookies through your browser settings, though some features may not function properly.

8. Third-Party Services

SemiERP may integrate with trusted third-party services such as payment gateways or cloud providers.
These services have their own privacy policies, and we recommend reviewing them before use.

9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of information

• Withdraw consent for certain uses

• Export your business data upon request

To exercise these rights, please contact us via the details below.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on our website with an updated “Effective Date.” Continued use of SemiERP indicates your acceptance of these changes.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@semierp.com
Website: www.semierp.com
WhatsApp: +94 75 70 35 587